FAQ

Is working with free trial account different from working with trading account?

The working terms for free trial account and trading account coincide: there're the same quotes, the same trading terms, the same speed of fulfilling orders. The only difference is that the broker carries out all the transactions on the trading account, not the computer.

What is the minimum deposit, necessary for opening a trading account?

The minimum deposit is $ 100.

How much money can I earn, if I start working in the FOREX market with the minimum deposit?

All depends on the level of your experience. Very few professionals reach the profit level of 10 to 20 per cent a month, most of successful traders earn from 2 to 10 per cent a month. The level of profit also depends on the deposit size; it's easy enough to double or even treble the minimum deposit within a short period of time. However, it's practically impossible to do that with an average or big deposit. One should always remember that high profitability is in direct proportion to a high risk.

How many clients open accounts in Dealing24 every month? What is an average deposit?

Every month from 800 to 1000 accounts are opened. 90 per cent of our clients are private persons, 10 per cent are corporate clients. 80 per cent of traders, trading via Dealing24, have from 5 to 10 thousand dollars on their accounts.

Why you have no commission? It's not quite clear on what you're making money.

We earn from 1 to 2 points on every transaction of the client, no matter if his trading was profitable or not. Our commission is included in the spread.

In what currency I can make a deposit?

In US dollars, euro, pounds, and Swiss francs. If you want to transfer your deposit in some other currency, please contact us first.

How can I get the money from my trading account?

See here.

How quickly do you pay the money?

Within 3 working days.

How often and how much can I take money off my trading account?

There are no limitations for taking money off your trading account.

Do you tax the profit of your clients?

We pay you the earned sum. According to the law of your country, paying taxes is the client's responsibility. We do not give information about the client's transactions to third persons.

I have registered a trading account, but I haven't received my login and password to enter the Meta Trader trading platform.

You'll get access to the trading platform when we will have received your deposit.

Can you guarantee that no one else will use my trading account?

The SSL protocol, the generally accepted Internet standard for secure communication, provides security of the trading system. Exchange of information between the server and the client is ciphered; the length of the key is 128 bytes. Only you know the password for managing the trading account, and as long as you keep it a secret, nobody will be able to get access to your trading account.

Which computer configuration would you recommend?

The MetaTrader trading system was developed for working with most standard computers. We recommend 64 MB RAM, 600 MHs, any processor, such as Celeron or Pentium III, modem 56k and equipment DSL or T1.Monitor resolution at least 800 x 600 pixels, for the work with the terminal - 1024 x 768; browser Microsoft Internet Explorer 6.0 or a newer version. The systems, which do not answer these requirements, can fail at connecting, or work slowly; distorted pictures of the information on our web site may appear.

For how long can I keep the position open, how much does it cost?

You can keep an opened position as long as you like, but you should take into consideration that the postponement of the position to the next day is carried out as market swaps. Please note that swaps can be both negative and positive, it depends on the difference between the interest rates and the size of SWAP points of the broker's counter-agent has. See more detailed information and the table of SWAP points here.

How much does one point cost in the FOREX market?

The point value changes constantly, it depends on the current quotes. You can calculate the exact value only after the position is closed out. Below you can see a few examples of calculation.

• Example 1

  Let's calculate the value of one point per 1.0 lot, for example, on EUR/JPY. Let's suppose that we open 1.0 lot, buying at 136.82, and close out the position at 137.13.

  Opening the position, we buy 100,000 EUR and sell 136.82*100 000 =13.682,000 JPY.

  Closing out the position, we sell 100,000 EUR and buy 137.13*100 000=13.713,000 JPY.

  EUR reduce mutually, and there is +31000 JPY left, which is +31000 (the rate USD/JPY)=31000/103.16=300.5 USD

  Thus, having earned 31 points per 1 lot in the FOREX market at EUR/JPY, we'll get 300.5 USD of profit. Now, dividing 300.5 USD by the number of points (31), we'll get the value of one point: 300.5/31=9.69 USD

  This is the value of 1 point at EUR/JPY. At other currency pairs the value of one point is calculated in the same way.

• Example 2

  Let's calculate the value of one point per 1.0 lot, for example, at GBP/CHF. Let's suppose that we open 1.0 lot, buying at 2.2100, and close out the position at 2.2277.

  Opening the position, we buy 7,000 GBP and sell 2.2100*70,000=154,700 CHF.

  Closing out the position, we sell 70,000 GBP and buy 2.2277*70,000=155,939 CHF.

  GBP reduce mutually, and there's left +1239 CHF, which is +1239 (the rate USD/CHF)= +1239/1.1502=1077.20 USD.

  The price has changed for 177 points, and you have earned 1077.20 USD

  Now we divide the earned 1077.20 USD by 177 pips and get the value of one point: 1077.20 USD/177=6/08 USD

• Example 3

  Let's calculate the value of one point per 1 lot, for example, at GBP/USD. Let's suppose that we open 1.0 lot, buying at 1.9204 and close out the position at 1.9205.

  Opening the position, we buy 70,000 GBP and sell 1.9204*70,000=134 428 USD.

  Closing out the position, we sell 70,000 GBP and buy 1.9205*70,000 =134 435 USD.

  GBP reduce mutually, and there's 7 USD left.

  Thus, in this example, at the given quotes the value of one point for the pair GPB/USD is 7 dollars.

In which case orders will be fulfilled with slippage?

While fulfilling stop orders, slippage is possible, if the market terms are not 'normal', i.e. if quotes on the market jumps up to 40 - 50 points and more. Sometimes this happens, when trading starts on a Sunday night, but during a trading session it happens seldom. In normal market conditions we have no slippage at stop orders, i.e. stop orders are fulfilled according to the ordered rate. In our trading system, the limit orders are always fulfilled according to the ordered rate.

I have 480 dollars on my trading account, but the system would not allow me to open a position per 1 lot. Why?

There's not enough free margin for opening a new position. According to the margin demands and the size of contracts, for opening 1 lot at EURUSD it's necessary to have 1000 EUR, i.e. 100*(current rate EURUSD)=100*1.3000=1300 dollars.

How is postponing of a position to the next day is carried out in the FOREX market?

In the FOREX market postponing of a position to the next day is carried out as market SWAP, which can be both negative and positive, it depends on the difference of interest rates and the amount of SWAP-points of the broker's counteragent.

Let's suppose that in Europe the interest rate is 4.25 per cent, in the USA it is 3.5 per cent. Let's suppose that you have an opened position for buying 1.0 lot at EUR/USD. For that you have to sell 100,000 EUR. Thus, you have to borrow 4.25 per cent a year. We sell euro and buy dollars, which we put on the deposit for 3.5 per cent a year. So, your transaction expenses are: (4.25-3.4) per cent a year, or, which is the same at the rate EUR/USD 0.9000: 675 dollars a year, or 1.85 dollars a day.

It means that every day 1.85 dollars will be taken off from your account from 1 lot in the FOREX , if you have an opened position to sell at EUR/USD. If you buy, then, consequently, $1.85 will be added to your account every day.

In reality a little more than $1.85 is taken off, and a little less than $1.85 is added. This 'a little bit' is taken by the broker for postponing your position to the next day.

See the table of SWAP-points here.

The sum, added/taken off as the payment for postponing the position, is called storage.

Note:

For postponing the position at night from Wednesday to Thursday the storage is taken off/added three times as much, because the position opened on Wednesday has Friday for the value date. During the postponement of the position overnight from Wednesday to Thursday, the value date has to increase not to 1 day, but to 3 days, and to become Monday. That's why the storage from Wednesday to Thursday is taken off/added three times as much.

What are 'rubbish' quotes, how often do they occur?

'Rubbish' quotes are a single emission of prices. That is, the quotation differs from the previous and next ones for more than 10-20 points. Rubbish quotes occur very seldom, about once in two months, they do not influence trading on trading accounts.

Why were the positions closed without my consent?

The broker has the right to close out at the CURRENT PRICE all or some of unprofitable positions if your Equity falls lower than 20 per cent of the necessary margin. Such a situation is called margin call.

For example, B is the balance of the client's account, M is the margin for opened positions, L is the losses at opened positions (at the absolute amount).

Then the margin call (extra losses) will occur, if L - (B -M) > 80% x M, or B - L < 20% x M.